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From other countries or regions
+1-8007618913
Live chat Email us Service Code: 6128207356
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 6128207356
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Cologne-Rothenburg-Fussen-King's Lake-Munich

Reviewed: Tue, Jul 23, 2019
About Shouqizuche: 6.0 /10
We booked three Volkswagen Golf station wagons. The customer service said there were only two available and kindly upgraded one for free, clearly explaining that there was no extra charge. However, they didn't inform us what the third car was, nor that it was downgraded. It was a small Skoda Fabia! Moreover, the VW and Skoda cars were in different locations. We had to pick up the VW cars ourselves without staff assistance; whereas for the Skoda, the staff handed the keys to my friend and accompanied them to pick up the car. I didn't even see the keys. My friend, who doesn't speak English and is a bit naive, didn't inform me about the Skoda. After seeing the cars together, I felt a bit angry. So, make sure to check what car you are given when picking up!
About QEEQ: 8.0 /10

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Mavis Sandy

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Edith Henry

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Venus Wells

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Reviewed: Wed, Jun 5, 2024
About Shouqizuche: 10.0 /10
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About QEEQ: 10.0 /10

Randolph Titus

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Reviewed: Tue, Oct 22, 2019
About Shouqizuche: 10.0 /10
The car rental service was very professional and fast.
About QEEQ: 10.0 /10

Luther Bruno

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Reviewed: Sat, Jul 14, 2018
About Shouqizuche: 2.0 /10
When we arrived at the train station, we couldn't reach the car rental company. The Deutsche Bahn customer service didn't have any record of our reservation. We waited for 20 minutes until an employee from the rental company showed up, but he couldn't speak English. It took us over an hour to get the car, wasting a lot of time. As a result, we missed several attractions. Why would a rental company that can't speak English offer international rental services?

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