I strongly advise against choosing this company if you are in a hurry. It is the only one without an airport counter. When I arrived, there was no staff at the airport. I had to ask many people to find out that I needed to go to the parking lot outside to find a staff member. The store's phone number was unreachable. Then I saw one staff member arguing with two customers about not being able to use debit cards or Amex. I waited a long time before he finally spoke to me, and he didn't help with the luggage. It was a very long drive to the rental location. There was only one staff member, and I waited a long time to get the car. Returning the car was even worse. I waited a long time for the shuttle bus to arrive, and it was full, so I had to wait again. Avoid this car rental company if you are on a tight schedule. Also, if you are returning the car at night, be very careful. The navigation to this return location goes through a very desolate area, which is very scary.
When picking up the car, the salesperson strongly pushed to sell their insurance. The fuel tank wasn't full at pickup—take photos for record. Just explain at drop-off.
“Not so good experience. CENTAURO this time disappointed me.”
About Centauro:8.0/10
I made the reservation through the QEEQ platform, which clearly stated that CENTAURO accepts deposit by debit card.
When I went to the office to pick up the car, even though I showed the voucher that clearly stated I could pay the deposit with a debit card, the clerk insisted I needed a credit card.
I finally picked up the car after about two hours, the only reason being that there was a long queue behind me because I informed that I am not going to leave the counter if I don't pick up the car.
Except for this incident, everything else was fine.
Great car condition. Great service. Quite strict with the processes (driver has to be the one that made the reservation, credit card ONLY on his/her details), but this is not always bad. But,they also accept debit cards.
Hi there, the agent at the desk insisted on adding insurance to our car and bad-mouthed internet bookings. There was a language barrier (Greek) so we couldn’t decide whether it was necessary or not. The cost of our rental nearly doubled. Not Happy!
About QEEQ:10.0/10
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