The customer service attitude was somewhat arrogant and they didn't provide detailed information, such as mentioning the extra charge for the Toll box in the car.

During the pandemic, only two counters were open, so there was a bit of a wait. The car was in excellent condition, a new model with great features, large capacity, comfortable seats, and a wide driving view. There were plenty of USB charging ports, with one in each row of seats, and parking sensors on all four corners of the car, which made parking very convenient.

For self-driving in other European countries or places where you understand the language, any car rental company is fine. However, for self-driving in the US, I found AVIS to be the most reliable, though Hertz is also good but tends to be more expensive. Compared to Hertz, AVIS offers better value for money. The cars are new and come with Easypass, so you don't need to rent it separately. Some companies seem cheap at first, but when you add the Easypass rental and other hidden fees, the total cost is much higher than AVIS. The return process is very simple, and the service is very patient. I'll definitely choose them again in the future.

Rented a car for the first time, it was a great experience

Muy bien todo muy practico

Muy fácil de usar me encanta