AVIS Melbourne Tullamarine Airport Review: Pickup/Drop-off Excellent, Cleanliness Excellent, Customer Service Exc......

Hedy Michelson

Australia

Reviewed: Wed, Jun 26, 2019

About AVIS: 2.0 /10

Waited a week for the deposit refund, called and they said they forgot. The next day they refunded a part, then said the infant seat cost was 35 dollars more, while it was 24 dollars when we booked. They explained it was because of taxes. Why didn't they mention this from the start? Every time you call this company, you end up listening to long ads. Will not book again.

AVIS

Melbourne Airport(MEL)

Melbourne

Australia

1 days rental

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AVIS

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Melbourne

Australia

Reviewed: Fri, Oct 17, 2014

About AVIS: 8.0 /10

Their cars are alright, but I don't understand why they charged me a total of 331.76 AUD. Is it because of taxes? The rental fee was only 292.23 and the child seat was 28 for four days; I can't figure out how it added up to 331.76 AUD. Maybe it was because the airport was crowded, and the rental lady wasn't as helpful as Hertz's staff. Trevor from Hertz printed a map for me and kindly explained how to avoid toll routes.