Fast and smooth transactions. I am doing repeated bookings.

Poor English, lots of issues

The service is okay, but there's no Chinese service. Fortunately, I understand some English; otherwise, it would have been impossible to manage. The main issue is the rental policy, which feels like a bully contract. Initially, I booked to pick up the car in Chiang Mai and drop it off in Bangkok, so there was an extra fee for returning the car to a different location. Due to a change in plans, I switched to picking up and dropping off at the same location in Chiang Mai, but despite multiple attempts, the extra fee wasn't refunded. I find this unreasonable!

I booked a Nissan Armada but was given a Toyota Fortuner. How can they are in the same class! Dents and scratches were found on the car body.

Easy to use and coupons are good for car rental.

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Car was good for trip. Returned two days early but no refund, not happy for this.