A small pebble caused a tiny dent the size of a fingernail, and they charged 464 euros for the repair! They also claimed it was the lowest possible fee! They initially agreed to a 10 euro daily upgrade fee, but upon return, they insisted on 20 euros per day!

The company is a large one and the car was in great condition. However, there was a system error. Despite having full insurance, they still tried to charge an extra 150 euros when returning the car. Thankfully, I had enough time before my flight to resolve the issue with the service desk by confirming the contract order on QEEQ and had the charges corrected. Just a minor mistake.

Good service, patient and not pushy about selling extra insurance.

The pick-up and drop-off procedures were very convenient, and the car was in excellent condition. It was a new car with only 3000 kilometers, and being a diesel car, it was powerful and fuel-efficient. We only spent less than 200 euros on diesel for 2200 kilometers. The seven-seater was spacious for five people, and the luggage space was ample, making it perfect for long trips.

Pretty good.