Munich, Füssen, Bavaria, Garmisch-Partenkirchen, Innsbruck, Ramsau, Berchtesgaden, Gosau, Hallstatt,

Webb Thackeray

Germany

Reviewed: Sun, Aug 4, 2019

About Europcar: 8.0 /10

Our flight was supposed to arrive in Munich at 6:00 AM, and we had booked to pick up the car at 8:00 AM. The flight was an hour early. After a brief rest at the airport and shopping at the supermarket, we went to the counter at 7:30 to handle the car pick-up. A male staff member initially assisted, but said our reserved car type (Volkswagen Golf Estate or similar) was still in town and suggested an upgrade for €25/day. I declined, suspecting a sales tactic. He bluntly told us to wait and come back around 8:00-8:15. After 8:00, a female staff member assisted us, and after verifying our documents and credit card, she didn't hassle us since we had full insurance through the car rental company. Just as she was about to hand over the Volkswagen keys, she and a supervisor couldn't find the car's documents. They politely explained it was an internal issue and offered us a free upgrade to a Mazda. Waiting proved worthwhile!

About QEEQ: 10.0 /10

1 days rental

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Rock Mac-

Germany

1 days rental

Reviewed: Sun, Jun 23, 2024

About Europcar: 10.0 /10

The counter staff were very nice.

About QEEQ: 8.0 /10

Abigail Harrod

Germany

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Reviewed: Mon, Jun 24, 2024

About Europcar: 10.0 /10

Very satisfied.

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Julius Hughes

Germany

1 days rental

Reviewed: Sat, Aug 25, 2018

About Europcar: 8.0 /10

Picked up the car in the morning when there were few people. The first car they gave us was a JEEP, and they said there were no other models available. The front window had a crack longer than 10cm, so they replaced it with another car which still had a small crack on the front window, but they assured us it was fine to drive.