The car was in great condition, but it took nearly an hour to pick it up, probably due to the peak season.

Good service, but wait time was a bit long.

Good attitude, but had to wait at least 15 minutes for the person in front to finish

Pick up was fine. A little tuition about the car would have been helpful as unless you drive particular models there are variations which can baffle. Our main issue though was directions back to the drop off point. Sat nav didn’t take us to the right place. Directions generally in Norway seem to be less than perfect though.

The Avis counter staff were WONDERFUL. The car had a dent in it that was unnoticed by their review, so I have to sort that out because they think I didn't (but I didn't), and the vehicle needed replacement of some fluid during the trip that I shouldn't have had to deal with. So I don't think their maintenance/vehicle care team is strong. But they credited me at the counter for the cost of the fluid I had to purchase, so that was good.