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00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 3590753356
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 3590753356
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Search for Record Go Car Rentals in Barcelona
Reviewed: Thu, Sep 7, 2023
About Record Go: 2.0 /10
There was an issue with the fuel gauge. The pump stopped when refueling was supposed to be full, but I added 5 more euros of fuel. When returning the car, it still showed a bit less. The staff said they would verify it with a colleague, but then got busy with other things. We didn't have time to wait as we needed to catch our flight, so we took a photo and left. A week later, they still hadn't verified it. They could at least refund the undisputed part of the fuel charge! Verify the disputed part! But no, they just drag it out! 108 euros, not a cent refunded! Luckily, I took a photo of the fuel gauge when I left, as evidence. Otherwise, with no proof from the staff, where would I go for customer service? Now their response is just to wait! Who knows how long that will be!
car image
Record Go
Barcelona Airport(BCN)
Barcelona
Spain

Relevant Reviews on Record Go Barcelona Airport

Lance Eipstein

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Record Go
Barcelona Airport(BCN)
Barcelona
Spain
Reviewed: Fri, Dec 29, 2023
About Record Go: 4.0 /10
Average, not a pleasant experience. Recommend choosing another rental company.
About QEEQ: 10.0 /10

Burton Dewar

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Record Go
Barcelona Airport(BCN)
Barcelona
Spain
Reviewed: Fri, Dec 29, 2023
About Record Go: 10.0 /10
No queue on that day, very lucky, after I was done, 5-6 people were in line.
About QEEQ: 10.0 /10

Bridget Moll

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Record Go
Barcelona Airport(BCN)
Barcelona
Spain
Reviewed: Thu, Jun 29, 2023
About Record Go: 2.0 /10
Record Go is the worst car rental company I've ever encountered. The service attitude is extremely poor, and they discriminate against Chinese customers! When renting a car, they refused to accept our international driving permit and insisted on us providing a Chinese driving license. We never carry our Chinese driving license abroad; we always bring an internationally notarized and translated driving permit. Other companies accepted it, but they didn't. Because we didn't buy their insurance, they intentionally removed the tow hook cover in the front of the car and claimed we damaged it to make us pay for it. The staff was extremely rude and had no smile or courtesy!

azam

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Small SUV | Nissan Juke or similar
Record Go
Barcelona Airport(BCN)
Barcelona
Spain
Reviewed: Sun, Nov 28, 2021
“No chance to get better car or new car if you choose full cover from recordgo.”
About Record Go: 8.0 /10
We learnt our lesson from past rental experience so we took Record Go offer with insurance eventhough we already purchased insurance with Qeeq. Car condition is not immaculate as with dents all over the place. Returning car must show fuel up receipt in order not to be charged with fuel fill up services.
About QEEQ: 10.0 /10

l.serradilla tardio

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Economy | Ford Fiesta or similar
Record Go
Barcelona Airport(BCN)
Barcelona
Spain
Reviewed: Sun, Aug 2, 2020
“Podría ser mejor”
About Record Go: 6.0 /10
El Coche no funcionaba el aire acondicionado, después de 5 días de insoportable calor decidimos cambiar el coche. Eso nos hizo perder Más 3 horas y un extra de más de 150 kilómetros y el extra de golosina.
About QEEQ: 9.0 /10

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