Belgrade-Novi Sad-Užice-Sarajevo-Mostar-Kotor-Budva-Žabljak-Sjenica-Novi Pazar-Belgrade

The car pickup and return processes were convenient and fast. The staff carefully pointed out existing flaws when handing over the car. The return was very quick and not inspected in front of us, but after returning to our country, we received an email stating there were scratches and charged 240 euros. Fortunately, we had insurance, so there was no personal loss.

Brand new car with only 1000 kilometers

We arrived quite late, and the car rental website gave us the wrong model, so our luggage couldn't fit. Eurocar insisted that it wasn't their fault and wanted us to take the wrong car. Later, after a staff change, their attitude improved and we paid extra to change the car.

Had to wait in line for over half an hour to pick up the car, and returning it took about 40 minutes too. Plan ahead if you have a flight to catch.

Satisfied with both pick-up and drop-off processes, but the company is very slow in providing insurance documents. It's the tenth day now, and they still haven't responded.