The car rental company charged excessive repair fees, ten times the normal amount. A complaint has been filed.

The guy at the counter was really friendly.

Pretty good, but their English isn't great, hard to understand.

The Avis counter staff at Barcelona airport said that I don't need to refuel the car, claiming that the company's fuel charges are the same as the gas stations. I used less than half a tank and didn't refuel before returning the car, but later I was charged for a full tank. This staff member seriously misled me about the fuel price and refueling rules, avoiding the important details, which is completely fraudulent.

I originally planned to rent a BMW 3 Series, but since it is considered a large car, I needed to have two credit cards. I only had one, so I had to switch to a smaller car. The staff was very friendly, and I ended up renting a Mercedes diesel car. The power was excellent. Thumbs up!