Drive from Dubai to Sharjah, Fujairah

Very dissatisfied, to say the least. They claimed the order didn't go through, and I had to wait for several hours. Their attitude was extremely terrible with no manners at all. I almost lost my temper.

There was a slight delay because of an issue with the insurance. The app showed that basic insurance was included, but the car rental company's customer service said the price didn't cover insurance. Since the payment was made directly by credit card, contacting QEEQ customer service was difficult as it was midnight. The online customer service said that the deposit covered the insurance, which felt odd. In the end, it was still unclear what the situation was. The service speed was quite fast, and the car pick-up and return processes were not very complicated. After getting the car, there was a 15-minute window to exit the parking, otherwise, a parking fee would be charged.

The pickup process was very slow. Despite booking well in advance, my family and I had to wait for almost an hour early in the morning.

Very friendly and explained everything clearly!

Good service

Good service