Vienna - Salzburg

Osborn Nico(l)

Austria

Reviewed: Sun, Oct 13, 2019

About Europcar: 2.0 /10

Due to the rental company's shortcomings, the vehicle wasn't ready, making us wait for over half an hour. They also failed to point out previous scratches and accidents; the car was covered in water spots after washing, so we had to inspect it ourselves.

Europcar

Vienna

Austria

1 days rental

Relevant Reviews on Europcar VIENNA DOWNTOWN

Harlan Isaiah

Austria

1 days rental

Europcar

Vienna

Austria

Reviewed: Wed, Sep 19, 2018

“Vienna to Munich”

About Europcar: 6.0 /10

Staff were indifferent, sometimes appeared impatient

Michael Marner

Austria

1 days rental

Europcar

Vienna

Austria

Reviewed: Tue, Aug 1, 2017

About Europcar: 8.0 /10

The process is fairly standard, but the service is relatively indifferent, possibly because it's Vienna.

About QEEQ: 10.0 /10

Andrew Robinson

Austria

1 days rental

Europcar

Vienna

Austria

Reviewed: Wed, Oct 18, 2017

About Europcar: 6.0 /10

The car pickup process was very unpleasant. The rental company staff was unwelcoming, and didn't show any effort to understand the address in Chinese Pinyin. He impatiently directed me to the garage, which was located in a public parking lot next to the Ritz-Carlton.

About QEEQ: 10.0 /10

Devin Gunther

Austria

1 days rental

Europcar

Vienna

Austria

Reviewed: Thu, Oct 8, 2015

About Europcar: 6.0 /10

I originally booked a POLO online, but when I arrived at the store, they said the car I booked was too small for three people and asked if I wanted to change the car. I went to the parking lot to check, and they had arranged a FIAT500 for me, a two-door small car, and the back seats couldn't accommodate anyone. After further communication, they finally replaced it with a POLO. It's so strange, couldn't they see the model I booked in the order? There was a language barrier, so I couldn't argue with them, which wasted a lot of time. I am not very satisfied with this service.