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Live chat Email us Service Code: 5846841356
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 5846841356
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Serbia-Croatia-Bosnia-Serbia

Reviewed: Wed, Oct 16, 2019
About Alamo: 2.0 /10
There was a watermark on the front passenger seat, which they claimed we caused. We only took photos of the car's exterior before renting, trusting the rental platform, and did not photograph the interior. I believe many others wouldn't think to photograph the interior either. When returning the car, we asked a few other customers, and none of them had photographed the interior. We didn't know about the watermark until the staff pointed it out during the return process. If it had been our fault, we would have dealt with it before returning the car. Since we didn't photograph the interior, (and the rental company also had no proof that the watermark wasn't there before we rented it), we were charged 90 euros. Initially, another staff member asked for 140 euros, but after we argued with them, they reduced it to 90 euros. We had to rush for our flight, so we had no choice but to agree.

Relevant Reviews on Alamo Belgrade Nikola Tesla Airport

Joyce Funk

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Reviewed: Fri, Jul 26, 2024
About Alamo: 4.0 /10
The service attitude was average; the staff were constantly on their phones.

Sean Jonson

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Reviewed: Sun, May 26, 2024
“Belgrade-Sarajevo-Kotor-Mostar-Jajce-Novi Sad”
About Alamo: 8.0 /10
There was only one person at the pickup location, but the attitude was good.
About QEEQ: 10.0 /10

Truda Jones

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Reviewed: Mon, Oct 14, 2019
“Belgrade - Novi Sad - Kopaonik - Belgrade”
About Alamo: 10.0 /10
The wait times for picking up and returning the car were very short, almost no waiting. The staff were very friendly and patient, even if they weren't fluent in English.

Tony Barrett

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Reviewed: Fri, Sep 28, 2018
About Alamo: 2.0 /10
Due to issues with the rental company, our plans were delayed by a full day, resulting in direct losses of 130 euros for two room bookings. On the day of the incident, the rental company staff promised to provide proof documents upon car return, which we could use to apply for a 30% discount on rental fees through the rental platform after returning to our home country. However, when we returned the car, they denied this promise and only offered compensation for one day's rental fee. After we returned home and applied for compensation through the rental platform, they refused and only offered to add one more driver for free on our next rental.

Lewis Bartholomew

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Reviewed: Wed, Aug 8, 2018
“Serbia Bosnia and Herzegovina”
About Alamo: 2.0 /10
We rented 2 cars, the other car was delayed by 5 hours.

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