The car's interior was quite old and not very clean. The main issue was that the costs were unclear throughout the process. Using a credit card, I paid a deposit beforehand, another deposit at the store, and was charged an additional 180 euros when returning the car. In the end, I still didn't understand how much I paid in total!

It would be best to have someone who speaks Chinese.

Car was heavily chiped, dented and with two major dents which were not included on the condition report. Luckily this was picked up by me prior and was included on the report. Counter staff at pick up were trying to scare us to buy additional insurance despite knowing that we already bought this earlier from easyrentcars during booking.

Quick response from easyrentcars on booking. I was asked to provide two credit card, which luckily I had. IT would have been better if these things are mentioned in instruction.

great car, great service, professional staff

the price was quite hight for this car other than that everything else was perfect

Car pickup and drop off process was quick and smooth. No games, no frivolous charges that you sometimes get with the startup car rental companies. From my multiple experiences with car rentals in Italy, I've concluded that it's best to rent from known brands, even if it costs a little more.

I will continue to use easyrentcars, as long as I find value with their car selection.