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From other countries or regions
+1-8007618913
Live chat Email us Service Code: 1968496303
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 1968496303
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Southern and Central Spain

Reviewed: Mon, Oct 28, 2019
About Europcar: 2.0 /10
Not entirely impolite, but the conversation was unpleasant. Diesel cars need to add AdBlue, which is uncommon in China. I didn't know about it, and they should have informed me when I picked up the car to avoid problems later on. I had to contact customer service multiple times, and international calls are expensive! Luckily, I saw the prompt. If I hadn't noticed it, who would have paid for the towing service? I later realized that this thing had to be added continuously. So why not mention it in advance? Tourists from other countries might not be familiar with your car's special requirements! I added AdBlue twice. When I claimed the reimbursement, the counter staff asked me why it was twice. How should I answer that? I could only say that your car prompted me twice! Such unnecessary questions are not needed. I didn't want to add it twice either! Additionally, when charging fees, just charge my credit card in euros. My credit card will handle the conversion. Why convert to dollars? Not only is the exchange rate high, but there are also extra fees!
About QEEQ: 8.0 /10

Relevant Reviews on Europcar BARCELONA AIRPORT T1

Vivian Crichton

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Reviewed: Fri, Jun 28, 2024
About Europcar: 10.0 /10
Very satisfied!
About QEEQ: 10.0 /10

Hugo Bridges

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Reviewed: Sat, May 18, 2019
“Barcelona, Madrid, Toledo, Seville, Ronda, Marbella, Granada, Lorca, La Rioja, Barcelona”
About Europcar: 4.0 /10
All they cared about was us upgrading the car for more money. When we said no, they immediately changed their attitude and became very dismissive.

Harold Kellogg

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Reviewed: Fri, Dec 7, 2018
“Barcelona”
About Europcar: 8.0 /10
The staff was friendly and the procedures were simple.

Ulysses Terry

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Reviewed: Wed, Jun 7, 2017
“Barcelona to Benidorm, Malaga, Madrid, Segovia, and back to Barcelona”
About Europcar: 4.0 /10
The queue was very slow. The most crucial issue was that the right rear tire burst shortly after I started driving. Although I refueled to full, they claimed it wasn't full and charged me an extra 10 euros.

Earl David

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Reviewed: Sun, Aug 14, 2016
“Driving to the beach and mountain roads, overlooking the entire city of Barcelona was fantastic!”
About Europcar: 8.0 /10
The staff were very thorough, double-checking all information. Very responsible.
About QEEQ: 8.0 /10

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