Very unfriendly

The staff at the store was extremely terrible! When I picked up the car, first they told me that the model I booked was too small, and they tricked me into thinking the economy model only had two seats, so I upgraded. Later, I found out that the upgraded Nissan was exactly the same as the economy model I rented a few days ago! Secondly, they made me buy a toll pass, but I didn't need it at all! Thirdly, without consulting me, they bought a full tank of gas for me, knowing full well that I was only renting the car for one day and would never use a full tank! After preparing my receipt, the person hurriedly sent me off and called up the next person in line. I just regret not checking the receipt carefully at the time. It wasn't until I compared it with the receipt from a few days ago that I noticed the issue. This was the worst experience I've had renting a car in the U.S.! I used to trust them and hardly ever checked the receipts. Future renters, make sure to check everything carefully! There are so many traps in the U.S.!

Thrifty is very bad. They tricked me into buying all the insurance because they said I was too young, and forced me to buy a toll charge and a full tank of fuel. Later, I filed a complaint but received no response. They took a lot of my money. It was already past midnight and I was very tired, so the person just asked me to sign. It was a scam. I definitely would not rent a car from Thrifty again.

Car was full of scratches dints not nice at all.

Like: Great
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