This company is a complete scam. The service attitude was terrible. The staff didn't speak much English and kept speaking Italian. They charged me nearly 300 euros, and then another 70+ euros for postage. After paying, I asked what the charges were for, but they couldn't explain clearly. I thought it was a deposit for the car, refundable if there were no issues when returning the car. When I called the rental company, they told me it was for insurance. The staff at GOLDCAR never mentioned the word insurance in English. The contract I signed did not state insurance anywhere, and there was no paperwork from an insurance company, only the GOLDCAR contract. I repeatedly told them to follow the booking I made on the Chinese website (I had already purchased insurance and paid the rental fee in China). This is outright fraud.
It has taken over two and a half hours to pick up the car. Only 3person allowed in the office at once, queue wasn’t even long, but to queue outside in the heat for this long is something crazy.
The car was excellent but I was subject to strong urging to upgrade to a flash model that I didn't want.
Plus the usual dire warnings if I didn't take out the extra insurance.
“Rental Via Easy car rent was easy & quick competitive price.”
About GOLDCAR:9.0/10
Counter staff was helpful I think his name was Marco, Got new car
one issue about the car that there was no fluid for the windscreen wipers,
& one issue with the GOLDCAR as they didn't release the amount of money blocked on my Credit card almost 8 days passed till now with no issue with the car when i returned back!!
About QEEQ:10.0/10
Pay for Car Rentals with Crypto
In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
This site uses cookies. By continuing to browse the site, you are agreeing to our use of cookies. You can disable cookies at any time within your browser settings.OKRead More
Customer Service
Relevant Reviews on GOLDCAR in Italy
Cornelius Webb
-
-
-
-
View more >Audrey Turner
-
-
-
-
View more >Hajnita
-
-
-
-
View more >S.Gray
-
-
-
-
View more >A.Katrib
-
-
-
-
View more >