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From other countries or regions
+1-8007618913
Live chat Email us Service Code: 4147974356
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 4147974356
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Search for PROCAR RENTAL Car Rentals in Keflavik

Reykjavik - South Iceland - Reykjavik - West Iceland - Reykjavik

Reviewed: Sat, Jan 11, 2020
About PROCAR RENTAL: 2.0 /10
The first time I felt cheated by a car rental, it's very frustrating. When we picked up the car, they didn't inform us about any road conditions. They didn’t inspect the car with us either, so we didn’t realize that there were no spare tire or any tools like a jack. We got stuck in the snow on a mountain without a shovel or other tools and were trapped in the car for two hours. Although we had full insurance, it didn’t cover roadside assistance. When we called for help, they wanted to charge us 650 euros. Luckily, a kind person helped us. We called to cancel the roadside assistance within 20 minutes, but they insisted on charging us, claiming the rescuers had already set out. When returning the car, they demanded a basic rescue fee of 35,000 ISK. As I argued with them, they directly charged my credit card without my consent and forced me to sign, then hurried us to the airport. Such terrible service; I spent 9000 yuan on this rental and got awful service in return. It was a very distressing experience and I’m very disappointed.
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PROCAR RENTAL
Keflavik International Airport(KEF)
Keflavik
Iceland

Relevant Reviews on PROCAR RENTAL Procar

Wayne Raymond

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PROCAR RENTAL
Keflavik International Airport(KEF)
Keflavik
Iceland
Reviewed: Tue, Oct 8, 2019
“Iceland Road Trip”
About PROCAR RENTAL: 6.0 /10
Had to wait 10 minutes for the pick-up service, but the drop-off was relatively quick. Overall service was average, with some upselling involved. Definitely not up to the best standards.

Pete Wild

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PROCAR RENTAL
Keflavik International Airport(KEF)
Keflavik
Iceland
Reviewed: Sat, Oct 12, 2019
About PROCAR RENTAL: 2.0 /10
Service attitude is indifferent. We returned the car in the evening, and since the rental company is not located at the airport and we had a flight early the next morning, we inquired if we could take the shuttle to the airport the next day. They bluntly and coldly replied 'no'. Terrible service!

R.Lam

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Mini | Hyundai i10 or similar
PROCAR RENTAL
Keflavik International Airport(KEF)
Keflavik
Iceland
Reviewed: Thu, Feb 20, 2020
“Good Value for Money”
About PROCAR RENTAL: 9.7 /10
We waited a bit at the airport for the shuttle to arrive at pick up. Car was in good condition with all defects marked with stickers. It was a Hyundai i10 which took two 24 inch long suitcases in its boot. Fuel consumption was at about 5.7L/100km and it was quite sufficient for winter driving on highways and main roads.
About QEEQ: 10.0 /10
Speedy response for help request with wrong booking, nice!
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H.LI

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Mini | Hyundai i10 or similar
PROCAR RENTAL
Keflavik International Airport(KEF)
Reykjavik
Iceland
Reviewed: Wed, Sep 18, 2019
“Very Bad Experience. Not recommend all. It take me almost 2 hours just to collect the car.”
About PROCAR RENTAL: 5.7 /10
wait too long to get the car. From departure gate, I spend almost 20 minutes to try to search for the person who pick me up for the car. After successful find that person, he ask me to wait for 15 min, he send other to et the car, after 15 min, he ask me to wait another 15 min , because there is anothetr person who wait them for almost 1.5 hour already. then after that, he send that person to pick up the car, ask me to wait another 15 min. end out I only successful reach there collection center after 1.5 hours. then take another 20 min to collect my car. When return car, they say got provide transfer to airport every 15 min, but end out I am waiting for 45 min for the transfer. conclusion, there is only one person there who incharge for pick up at airport, drive me to the car collection center, send people to airport from collection center. How can be done in 15 min for pick up and retuen. you need to expect at least 3 times of the times.
About QEEQ: 10.0 /10
Very easy to compare and book a car. insurance also cheaper than those sell at counter.

E.Dado

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Mini | Hyundai i10 or similar
PROCAR RENTAL
Keflavik International Airport(KEF)
Keflavik
Iceland
Reviewed: Tue, Jul 30, 2019
“Disappointed”
About PROCAR RENTAL: 7.0 /10
The people at the front counter became extremely short with us. We were working to figure out the credit card situation to pay for the downpayment and they started getting rude when we were asking questions to figure it out. They also made it seem they wanted us to buy the insurance rather then the down payment so they made the down payment as difficult as possible so we would just pay for the insurance.
About QEEQ: 7.0 /10

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