Absolutely avoid this Italian company, Budget. They are a rip-off. They push expensive insurance when picking up the car, and if you refuse, they give you an attitude. There's no staff present when you pick up the car. Even though we took photos of numerous scratches when we picked up the car, they were extremely strict during the return inspection and blamed all old scratches on us. They didn't acknowledge the photos we showed them. The damage estimate was shockingly high. Be very careful with this company.
I probably won't choose Budget again in the future. The car rental location was extremely difficult to find, and during the return process, I recorded and took photos to be cautious. However, the staff at the location gave us a hard time, saying we couldn't record and threatened to call the police, even forcing us to delete the photos and videos.
During the pick-up it should be more useful of the guy to tell us something about the car and if I need to pay toll somewhere or if the car has some scratches then just try to sell us more insurance.
J’avais réservé une nissan qasqai ou du moins un petit suv mais budget m’a uniquement proposé une giulietta qui est un peu basse pour une famille
About QEEQ:10.0/10
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