The service was okay. The return address was incorrect, not sure whose fault that was.

Very satisfied

Overall satisfactory. Due to a 15-hour flight delay, the staff first commented on my luggage volume, then claimed my insurance didn't cover it, but I declined both.

Terrible experience with Europcar. Bad communication on return location and issue with faulty car which has still not been resolved. After returingn the car to the correct location I was sent threatening letters over a 48hr period because they had not checked the location and were accusing me of not returning the car.

Like: Help at drop off section by the staff. They expressed we could drop off the car and leave the keys and parking tag in the morning and need to drop the car at night.