The service was excellent. Picking up and dropping off the car were both quite convenient. The car was very new, with only a little over a thousand kilometers driven.

Possibly due to the language barrier, she thought we couldn’t understand her. She rushed through the information and was very impatient, and in the end, we were inexplicably charged extra.

Yes, it was indeed good.

We waited half an hour beyond the scheduled time to pick up the car. The front desk staff personally escorted us to the car upon our request. The service was good.

Nobody at the rental counter when arriving and door locked. Tried calling the two phone numbers stated on the door, no answer. Went to the garage and was disrespectfully met. Waited till the delivery guy went to the third vehicle without looking at me. He said I had to repass by the counter, his colleagues had said I could wait wherever I wanted. Had to wait for two persons at the counter… Lost an hour at the pick up.