Satisfied, no need to queue

Too many sales pitches

When we arrived at Dollar, the staff kept pushing us to add options and extra charges, claiming they were necessary. We felt helpless in a foreign place, and I think QEEQ is unreliable in this aspect.

The service was mediocre. They didn't have the Nissan Altima mid-size car I reserved, and there was no free upgrade or any explanation. They just kept insisting that the Nissan Versa was the car I rented. Another friend who rented with me faced the same issue: he reserved a Ford Focus but was given a Hyundai Accent. It seems that not providing the reserved car model is very common with Dollar.

At Kennedy Airport, you need to take the AirTrain to get to the rental office.