Cheap and good rental

I asked for an intermediate sized car, as I just moved to the country and had a lot of luggage with me. I asked for a larger car because of my luggage, and was promised a Toyota Corolla or similar. Hitch gave me a Mazda Demio, which BARELY fit my luggage. The keyless entry didn't work, and they were not very accommodating at pick up. I feel like I was downgraded on my rental, the car had no trunk space, and was SMALLER than I paid for. I feel like I paid much more than I should have for that car.

Car didn’t meet any expectations. It was very old, did not even have USB port, Interiors were worn off and dirty. Car was making noise all the time, steering wheel was hard to control (no power steering Despite being automatic). Car pickup was not great and it consumed lot of fuel. Overall a very very bad experience.

While we pick up the car, I found the wind screen was chipped by a little stone, and took a picture for record. I said to the counter, and the lady told me it is safe to drive. Unfortunately, the wind screen started to crack from the chipped point during the trip. The problem made me feel unsafe while I am driving, however, I drove far away from the pick up city, so it is impossible to change another car. I suggest Hitch to fix the wind screen damage before renting out a car.

all good

My overall experience was good, but sadly I was told by staff to pay around 12 bucks for something like location fees. In the confirmation e-mail by easyrentcars.com I had been told before that no additional money was due at pick-up.