Thrifty PEARSON INTL AIRPORT Review: Pickup/Drop-off Excellent, Cleanliness Excellent, Customer Service Exc......

Pag Christiana

Canada

Reviewed: Sat, Jan 21, 2023

About Thrifty: 4.0 /10

The car pickup is not at Terminal 3; you have to take the skytrain to Terminal 1. There was a minor scratch on the lower right front corner, so I took a photo. When returning the car, the staff exaggerated and said it would cost seven or eight hundred. They told me the amount would be deducted from my credit card. I informed them that my rental insurance covers all costs and asked them to discuss it with my rental company.

1 days rental

Relevant Reviews on Thrifty PEARSON INTL AIRPORT

Barton Hart

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Reviewed: Fri, Jul 26, 2024

About Thrifty: 10.0 /10

Convenient

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Maxine Commons

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Joshua George

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Reviewed: Wed, Sep 7, 2016

About Thrifty: 8.0 /10

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S.Bagheri

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Standard | Dodge Charger or similar

Reviewed: Fri, Jan 19, 2024

“Dodge Charges are great but not during winter conditions!”

About Thrifty: 7.0 /10

I was truly disappointed that at time of drop off Thrifty refused to provide a local ride to my work (less than 3 km), even though it is indicated they provide pickup and drop off rides to their customers at their website. The staff simply indicated that they are busy and cannot provide rides at time of drop off! I had to hire a taxi for $15.. Also, instead of a pre authorization for a deposit, Thrifty had already charged me $350 for a deposit which I have not yet received back post 4 day.

About QEEQ: 10.0 /10

Receiving my deposit within 1-2 months is totally not acceptable!