Great Ocean Road

Very satisfied with this car rental experience in Australia. Quick pickup, standardized service, and no unnecessary insurance upselling. Remind everyone to ensure their credit card allows international payments, and it's good to have a backup card. Driving on the left in Australia is easy to adapt to since the driver sits on the right. Also, remember that besides using the navigation, you shouldn't use your phone in the car, or you could be fined a few hundred AUD if caught.

Average, long waiting time in the queue

Renting the car took too long, had to wait forever to complete the procedure, and the staff's attitude was poor

Service was professional. It was my first time renting a car abroad, so I was quite nervous and had some communication issues, but it was easier than I thought.

Highly recommend Avis! I've always used Hertz, but this time Avis provided a great experience too!