Not satisfied! They pushed the pickup service aggressively. The traffic fine management fee is extremely high at £60 each time, whereas other rental companies only charge £35. It’s just to make more money.
The store forced me to buy full insurance when picking up the car. The vehicle was not sanitized and there was trash inside. The interior was very dirty.
The service was terrible, constant push for various insurances, very unreliable, definitely do not book here. I've had bad experiences before, but this was the worst. The shuttle bus I had booked before was not on time and almost caused me to miss my flight.
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