The car rental and return service were both good.

Highly satisfied

The store forced me to buy full insurance when picking up the car. The vehicle was not sanitized and there was trash inside. The interior was very dirty.

Satisfied

Very efficient, very cheap. Only issue: they really pressured me to take out extra insurance. Other reviewers make the same comment. Pretty clearly, their business model depends on making money from selling renters insurance. I had to insist really hard that i absolutely did NOT want the insurance they were trying to foist on me.