Self-driving is more enjoyable

Good.

The drop-off location closed at 1 PM, but there was no reminder when we rented the car, and the system did not display this information. We had scheduled our return for 4 PM, but when we arrived within the designated time, there was no one to assist us. After calling for assistance, we deposited the keys into the self-service drop box. The rental company didn't process our return until two days later, charging us for an additional two days... The issue remains unresolved after communication.

I had an accident when I was traveling in the UK around 1 a.m. But, they didn't respond, and I had to deal with the situation by myself. So, hope to enhance the midnight emergency service. Except for it, it was perfect.

Fastest and most efficient pick up and drop off that I have found at Heathrow ever-and I travel a lot and have hired many cars.Car was ready and clean and performed perfectly for the entire 25 days

For some reason Easy Rent Cars were cheaper than going direct to the car firm. Didnt use the price drop protection but checked many times and never saw cheaper than when I booked.

Like: Well priced for size of car, well known rental company, quite a simple process overall.
Dislike: Car booked was a Skoda Superb or similar, which is quite a large car. Car issued was a Skoda Octavia, which is the next size down.