The overall service of the rental company was good. However, there was a mistake when renting the car. The staff mistakenly wrote gasoline on the contract. The contract indicated to fill with 95 gasoline, so we did as instructed. However, the car was a Hyundai i30 diesel version and required diesel. Because of the incorrect fuel, the car broke down and couldn't start.
Picking up the car was quite convenient. Initially, I rented it for just two days, but later extended it for a week due to some matters. I made a call to extend the rental, but eventually had to visit a store to complete the process. Although the rented car was convenient, I initially booked a RAV4 equivalent but was given a gray Nissan X-Trail, which was ugly. I paid an extra 10 euros to get a Volvo XC60 instead. Overall, I am quite satisfied, but the detailed charges were confusing. I paid much more than I expected and was unclear if it was a deposit or something else.
I booked a Volkswagen but ended up with an Opel after some hassle. The car's built-in GPS was very useful. Germany is really great for road trips; driving at 180 km/h felt effortless.
The car's condition was good, and the pick-up process was smooth
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