Terrible car rental company. The staff at the front desk were very unprofessional and charged me a huge amount for no reason. It's been two months since I complained and nothing has progressed. I hope others don't fall into this trap like I did.

The two girls who greeted us were very nice, and the lady who handed over the car was very funny. It only took ten minutes to complete everything. The vehicle was very clean and almost new, with just about 10,000 kilometers on it. Their hospitality was excellent; just a few steps outside the door and you're there.

The staff was extremely friendly. I had a lot of luggage and needed to go up the mountain, they suggested upgrading to a RAV4 which was a great idea.

There were a lot of people at Hobart Airport, and the queue for picking up the car took longer than other companies.

You can pick up and drop off the car at any local branch, which is very convenient.