From Hobart along the East Coast to Launceston in Tasmania

The two girls who greeted us were very nice, and the lady who handed over the car was very funny. It only took ten minutes to complete everything. The vehicle was very clean and almost new, with just about 10,000 kilometers on it. Their hospitality was excellent; just a few steps outside the door and you're there.

The staff was extremely friendly. I had a lot of luggage and needed to go up the mountain, they suggested upgrading to a RAV4 which was a great idea.

The staff were very thorough and patient in explaining everything without trying to upsell anything. However, telling you that any issue will result in compensation might scare beginners.

Avis is a big company with quite a few renters. There was a small queue when picking up the car, but overall the process was smooth. It seems like they upgraded my car for free, as I originally booked a Hyundai I20 and ended up with a Mitsubishi SUV. I was pleasantly surprised when I got the car.

After exiting the airport, there is a row of car rental companies, making it very convenient to rent a car. The pick-up location is just about 100 meters away.