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00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 7009658356
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 7009658356
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Reviewed: Sun, Feb 10, 2019
About AVIS: 2.0 /10
I had already paid over 200 RMB for full insurance on Zuzuche, but AVIS still charged me again. The local insurance fees were very high. Besides the 200 RMB paid to Zuzuche, I ended up paying over 200 Euros to AVIS. I paid the price for a BMW but got a QQ. Even though I was speaking in English the whole time, the contract was given to me in Spanish, with a bunch of unnecessary insurance added. When I discovered it, they said it could be changed, but I would need to pay a 3000 Euro deposit. It's a scam. Who dares to pay such a high deposit? I had to accept the losses, and finally, I spent over 2200 Moroccan Dirhams for a two-day rental. I don't know if this is an issue with AVIS Morocco, the whole of AVIS, or Zuzuche. The car was also very dirty and old. I rented a GPS but it couldn't even find the five-star hotel Savoy Le Grand Hotel in the city center. I ended up not using it at all. One Euro should exchange for 1:11 Moroccan Dirham, but the car rental place exchanged at 1:15. The staff said it was automatically set by the system. The entire experience felt like a scam! Is AVIS really a big company? Or does Zuzuche have no control over their suppliers? I hope other renters don't have to go through something like this.

Relevant Reviews on AVIS in Morocco

Alvis Bert

View more >
Reviewed: Sat, Jul 13, 2019
“Tangier-Asilah-Rabat”
About AVIS: 10.0 /10
The rental process was convenient and quick, and the car was in great condition. I rented a manual and asked the staff for help with shifting gears. The staff was friendly and demonstrated it to me, even taking me for a test drive around the airport parking lot, which boosted my confidence. When returning the car, the staff just took a quick look and accepted the return, showing a lot of trust in me.
About QEEQ: 10.0 /10

Julie Maltz

View more >
Reviewed: Mon, May 20, 2019
About AVIS: 10.0 /10
Great service, big company

Vivian Ezekiel

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Reviewed: Wed, Jun 27, 2018
“Fes - Chefchaouen - Tangier - Casablanca”
About AVIS: 6.0 /10
Do not compromise on the tires, it's really dangerous!!!

Gareth Irvine

View more >
Economy | Peugeot 208 or similar
Reviewed: Wed, Aug 14, 2019
“Initially stressful, redeemed by a lovely manager at Rabat Airport office.”
About AVIS: 4.7 /10
The airport desk at Marrakech upgraded our booking to an automatic vehicle without any choice being given, this resulted in a higher than expected deposit being taken. They also refused to charge my card in local currency, and used an unfavourable exchange rate in Euros. The car was not in a great condition, it had high mileage for a rental car, and it later transpired had a fault with the starter motor that had been disguised at pickup. It was also the smallest Economy vehicle we have had in 4 rentals this summer by far. This all resulted in a more stressful than needed journey in a new country for our family. However, the Rabat airport office resolved all of this superbly once we had arrived in Rabat by changing the vehicle for the category of our original choice to a much newer car and better condition. The review scores relate to the original car from Marrakech airport. At the time of writing, no compensation has been offered or discussed with AVIS, despite an email to the Morroco reservations office.
About QEEQ: 10.0 /10
Booking was simple and straightforward on the app. The Price Drop Protector worked well. And saved us about 10%!

T.Charle

View more >
Mini | Hyundai i10 or similar
Reviewed: Tue, Jun 4, 2019
About AVIS: 5.7 /10
Around 45min to wait for avis agent at pick-up. For drop-off.. more than 2h to wait for avis agent at Marrakesh ..nobody at agency because Ramadan. Why no warning about that at pick-up ????
About QEEQ: 8.0 /10

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