Europcar KUALA LUMPUR Review: Pickup/Drop-off Very good, Cleanliness Very good, Customer Service Exc......

Malaysia

Reviewed: Tue, Jun 11, 2019

About Europcar: 8.0 /10

The only downside from Europcar was that the car was really old and out dated. We did rent a similar car category from the airport 2 days back and we got an excellent car but this one wasn't great, old, needed a lot of pressure to raise up on the highways. Otherwise the staff at KL downtown was great and the explanation given to us by Tanu (europcar staff at KL downtown) was good too.

About QEEQ: 10.0 /10

The customer service of easyrentcars are exemplary. I contacted them for something and it was well answered with the desired explaination so overall happy with the service, will definitely recommend to friends and family.

Europcar

Kuala Lumpur

Malaysia

Economy | Proton Saga or similar

1 days rental

Relevant Reviews on Europcar KUALA LUMPUR

Marsh Carey

Malaysia

1 days rental

Europcar

Kuala Lumpur

Malaysia

Reviewed: Sat, Oct 26, 2019

“Picked up the car in Kuala Lumpur, drove to Melaka and stayed overnight, then drove to Johor Bahru.”

About Europcar: 6.0 /10

Service attitude was okay. Added them on WeChat, but they mostly ignored us. Might be due to language barriers.

About QEEQ: 8.0 /10

Gavin Dora

Malaysia

1 days rental

Europcar

Kuala Lumpur

Malaysia

Reviewed: Sun, Jun 5, 2022

About Europcar: 10.0 /10

The store procedures were very quick, there was no hard selling of insurance or other services. The Indian lady's service attitude was very good. The car inspection during pickup was thorough, but not as careful during return. They didn't provide Touch 'n Go or a phone holder. You can buy a highway card at the metro station.