Rome-Tuscany-Accidosso-Rome

The staff were rude, seemed like they had an argument with someone earlier

Picking up the car had some minor issues, and dropping it off was difficult due to the location and the terrible weather.

It was terrible picking up the car. When we arrived at 10pm with pregnant wife and 2 under 4 it made no difference and we were 26th in the queue with the car rental place closing at 12pm. How can they not see that they would need more than 2 staff working. People were going crazy. We ended up having to spent £550 to get a car!

The car wasn’t very clean, with some noises here and the there.

Staff at counter was very rude at drop off. Staff at pickup were dismissive and not helpful. Forced car on us we did not want or book. They tried to up sell us to get what we had originally booked. Horrible hertz.