Great customer service

The service was fine. They used translation software to clearly explain the terms to me.

We rented a Mercedes but were given a Ford. The female staff member who handled the car rental was extremely rude and unreasonable. She added extra insurance without our consent, claiming she had informed us. Do not fall for this scam. Avoid renting a car from here; it's a complete rip-off.

The wait time was a bit long.

Counter staff were super helpful! Car was perfect!