The rental company forced me to purchase full car insurance without my knowledge and did not confirm that this was a reimbursable expense, which violated my personal interests.

Although we had purchased full insurance, the staff added super full insurance without our consent or any explanation during car pickup and just asked for a signature. We didn't check the bill carefully and signed, resulting in an extra 3000 RMB cost, which made us very angry. The same thing happened to the three foreigners before us. Be cautious, thoroughly check all charges and ask for explanations before signing anything to avoid being scammed.

I booked an automatic SUV, but they gave me a manual 1.5-liter Mondeo. Avis, I'll never choose you again.

I got scammed out of over 3000 for insurance. I did all my homework but still got ripped off.

They set consumer traps and deceive customers!