Germany, Switzerland, Italy, France

Osborn Nico(l)

Germany

Reviewed: Tue, Sep 4, 2018

About Europcar: 8.0 /10

Picked up the car at midnight, service was good. However, the oil light came on and they were out of spare oil, so we had to go to a gas station to add oil. Fortunately, we insisted that they come with us, and it took visits to two gas stations to find oil. Speaking English didn't work well in the German-speaking region. Schengen area at midnight, not easy.

About QEEQ: 10.0 /10

1 days rental

Relevant Reviews on Europcar MUNICH AIRPORT

Jared Swift

Germany

1 days rental

Reviewed: Thu, Oct 11, 2018

“Germany, Switzerland, Austria”

About Europcar: 6.0 /10

The wait time was quite long, you have to get a number first. There were a lot of additional charges. The app showed a cost of over 680 euros, but it ended up being over 1100 euros when picking up the car. It's been several days since I submitted a complaint to the rental company, but there has been no response.

Page Rhys

Germany

1 days rental

Reviewed: Mon, Oct 8, 2018

“Munich-Füssen-Lucerne-Interlaken-Zurich”

About Europcar: 6.0 /10

There was no problem with the queue time. The main issue during the service was the insurance. Before departure, I had purchased full insurance on the Zuzuche website, but when I arrived at the local rental counter, I was informed it wasn't full insurance and had to pay over a hundred euros more. As tourists driving in a foreign country, we definitely choose to buy insurance, so I don't understand what the difference is between Zuzuche's full insurance and the car rental company's full insurance.