It's okay

Very satisfied. The car was new, only driven 10,000 kilometers. I forgot to bring the notarized copy of my driver's license when picking up the car, but the staff let us take a photo and send it via email. They were very patient. They explained the insurance, but I mentioned that I had already purchased it in my home country, so they didn't push for it further. We added a second driver, which cost an additional 7 euros per day, but crossing borders didn't incur extra fees. We didn't wash the car before returning it, and it was a bit dirty, but they didn't charge a cleaning fee. The inspection was very quick. Another car in our group had a minor accident, and we received the damage report via email within a day, and the price was very reasonable. Overall, everything went smoothly. Highly recommended.

The attitude was very poor. They automatically canceled my reservation just because I was one hour late. Since I had prepaid the full amount, I couldn't get a refund. Extremely bad service!

When returning the car, they claimed there was a scratch and demanded 1000 euros. Thankfully, we had taken photos when we picked up the car. What a rip-off! Make sure to keep evidence when you pick up the car.

Recieved an upgrade of 30€ for a whole week. Very good Diesel from Locauto.