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From other countries or regions
+1-8007618913
Live chat Email us Service Code: 1642121263
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 1642121263
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Reviewed: Thu, Nov 1, 2018
About AVIS: 2.0 /10
The queue was extremely long. Although I had already paid the full rental amount on the platform, I was charged an additional 100 euros at the store, plus a 65-euro service tax for services that were never provided. It's been nearly a month and I still don't understand what happened. The staff's English is very poor, and the extra charges were taken without explanation. Absolutely a terrible experience!

Relevant Reviews on AVIS Madrid Atocha Train Station

Dinah Faulkner

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Reviewed: Mon, Jan 3, 2022
About AVIS: 8.0 /10
Satisfied, but when changing cars, be attentive. If you don't like the car you received, communicate and negotiate. Overall, a good experience.
About QEEQ: 8.0 /10

Elmer Frederick

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Reviewed: Wed, Aug 16, 2023
About AVIS: 2.0 /10
This is the worst car rental store I have ever been to. I'll never rent a car from them again. The platform said car rental services are handled inside the train station. When I arrived that evening, the store was already closed. We had planned to set off early the next morning, but since we couldn't pick up the car, we had to change our itinerary. The next morning, we went to pick up the car, but it was still closed. We asked another rental company and found out they had moved to a different location. When we got to the new location, the staff lied and said they had posted a notice at the old location (which they hadn't).

Hugo Bridges

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Reviewed: Wed, Jan 30, 2019
“Madrid-Seville-Barcelona”
About AVIS: 2.0 /10
When I rented the car previously, I was told I could pick it up directly with the order, but at pickup, I was informed that I had to pay over a hundred euros as a pickup fee!

Donna Beard

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Reviewed: Wed, Feb 24, 2016
About AVIS: 6.0 /10
Nothing special, similar to car rental branches in other countries.

Zachary Congreve

View more >
Reviewed: Sun, Dec 6, 2015
About AVIS: 10.0 /10
Not bad
About QEEQ: 10.0 /10

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