Kuala Lumpur, Penang, Malacca, Kuala Lumpur

It's okay

Very good

The service was mediocre. The highway toll card rental costs 30 MYR, and you have to load it with your own money. If you overcharge, you don't get a refund. The card initially had only 1.5 MYR, which caused me to miss the toll card refill station and get stuck at the toll booth. I had to find a place to refill the card, which was very inconvenient. I specifically chose the rental location at Terminal 2, but they directed me to pick up the car at Terminal 1. When returning the car to Terminal 2, they charged an additional 30 MYR. When I arrived at the designated return spot, I called the contact, but I had to wait half an hour, almost missing my flight. The entire experience was terrible.

Overall, it's quite good. However, during the return, they suddenly claimed there was damage to the car. After a long argument, they conceded. This has never happened before. It was disappointing.

The car is exceeded I expected. New car only one yr old. Car was excellent condation. The only I m not happy is the deposit for RM1500 is too much. They said only after 3wks will refunded back.

I m rectified with the Easyrentcars service and booking platform. Easy and fast.