Madrid-Seville-Ronda-Granada

Very satisfied, returning the car was easy.

The car pick-up process was smooth and the vehicle was in good condition, but the weekend service hours are too short and the late return fees are very expensive.

Very satisfied with the staff, but there were too many people in line and the wait time was a bit long. They replaced my car with a two-door Mercedes C220d coupe, which was awesome.

Service attitude was mediocre, and they did not explain insurance claims and prices clearly.

The service was very patient. Mr. Santiago-Lopez at the Atocha train station counter gave us a detailed explanation of the car rental details and terms, and recommended a more comfortable model, which is commendable. A tip for fellow renters: there are fewer car options at the train station compared to the airport, so the selection is limited. However, you can rest assured that you will get a car.