From Oslo to the Fjords

The car was in great condition, but it took nearly an hour to pick it up, probably due to the peak season.

Good service, but wait time was a bit long.

Good attitude, but had to wait at least 15 minutes for the person in front to finish

1. Extremely slow, caused us to miss the train. 2. I clearly stated I had purchased full insurance via the rental platform, but they kept insisting we buy their insurance, threatening huge losses if we didn't. 3. The car they gave us showed multiple warning lights within a day: maintenance light, rear-right light not working, and the car's performance was poor. I booked a Volkswagen, but they gave me a Mazda.

Pick up was fine. A little tuition about the car would have been helpful as unless you drive particular models there are variations which can baffle. Our main issue though was directions back to the drop off point. Sat nav didn’t take us to the right place. Directions generally in Norway seem to be less than perfect though.