The rented car does fulfill my requirement and meet my expectation, staff are nice and helpful. I will use samurai again in the future. The only thing you need is to prepare a sim card for calling locally for the samurai staff pick up.
About QEEQ:8.0/10
It's a easy use platform, although the price drop protector did not work since the rental price goes up after my booking, it's a good mechanism and will try to see whether it works in the next time.
“Too much hassle
Not professional service
Need to improve the service which make customer happy”
About samurai:4.7/10
Lack of English communication
Hard time to communicate on arrival through telephone because most tourist wouldn't have a sim card to call
Should be able to pick up car directly from airport
Like: The car is clean and perfect. Everything is good and over my expectations. Dislike: Nothing.
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Customer Service
Relevant Reviews on samurai in Japan
J.J
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View more >K.Chan
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View more >I.Y
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View more >Zhou Lim
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View more >Dislike: Nothing.