Okay

Charged an extra 1000 THB without prior notice.

They didn't force us to buy insurance; they just asked if we needed it. Their attitude was always very good, and the procedures were simple. I only needed my driver's license and a translation, which didn't even have a photo or signature. The customer service was helpful and just made a copy for us and processed it immediately.

They did not force us to buy insurance. We simply selected whether we needed it or not. The staff were very courteous, and the procedures were straightforward. I only needed my driver’s license and a translated copy, which did not even have a photo or signature. The customer service did not give us any trouble and immediately helped us make copies and process everything.

Good service, but the location is a bit hard to find. It would be great if there is a sign to inform customers where to pickup. It will be awesome

Excellent. Fast response to help me to arrange to new pickup time