Road Trip in the Western USA

Very satisfied, everything went smoothly! Our car window got smashed in Salt Lake City, and the process of getting a replacement was quick and easy. A staff member asked if the details were sent to the email, and I said yes. Just dropped the keys off and we were done. Quite simple. The vehicle had unlimited mileage, so we could drive anywhere. Picking up and returning the car was super convenient, and the shuttle service was great too!

The queue was orderly and fast, but there is a suspicion that the counter staff might have misled customers. They asked me to sign, but the amount was incorrect. They explained it was the domestic package amount. Currently, it is being verified by the rental company, so the situation is still unclear.

Poor

Quite patient!

Satisfied