Excellent

Average

Satisfied

1. Europecar has hidden charges for navigation and high taxes. The car rental company didn't provide any introduction and directly asked to sign the contract. Europe car has hidden charges amounting to 194.4 euros. Because I emphasized that I didn't need additional insurance, they made me sign and included the navigation system, which I didn't need at all. Since the contract was entirely in German, I wasn't aware of their hidden operations. I booked through Zuzuche, without any additional services, and Zuzuche should bear these extra costs. But Zuzuche hasn't resolved the issue. I will continue to file a complaint with 12315 and expose Zuzuche's shirking of responsibility online. 2. Booked an automatic car, but received a manual Jeep.

Easy collection and good value

App is easy to use and booking was simple