Staff are all Chinese and communication in Mandarin is smooth. They provide driving training for beginners before renting, which is commendable.
However, they gave us a downgraded Chinese-made seven-seater car with poor performance and high fuel consumption. The fuel tank was almost empty at handover. It's really baffling why a Chinese-run rental company doesn't follow international standards (foreign rental companies usually hand over cars with a full tank and upgrade if the same class is unavailable).
“Easy booking. Easy pickup and drop off. Helpful staff.”
About Aucar:9.7/10
Once we got served, the service was great - novel approach to establishing car condition at start of rental. They took photos of car exterior and sent them to me on what’s app.
Like: The car was clean. Dislike: Thought I will be getting. Kia Grand Carnival as advertise but instead I got a similar model Hyundai iMax.
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View more >Dislike: Thought I will be getting. Kia Grand Carnival as advertise but instead I got a similar model Hyundai iMax.