Our car was very new, but during the drive, a message appeared saying the oil needed to be changed, which delayed us by a whole day! Since it was a one-way rental, our complaint wasn't addressed at the drop-off location! After returning to our country, we wrote a complaint to DOLLAR's customer service asking for compensation, but we have not received any response yet! Poor service attitude!
The rental store was really hard to find, located in the basement with no signs at all. Fortunately, the Hertz staff told me where it was. The car was very new, a Ford Mondeo hybrid. After driving 2000 kilometers in seven days, I felt a bit nostalgic when returning it.
About QEEQ:10.0/10
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