Large rental company with established standards.

Absolutely great service

High-quality service and fast pick-up process. We had a minor issue during the trip, but it was quickly resolved at the store.

The AVIS desk at Orly Airport was quite frustrating. The lady at the front desk didn’t want to handle my request and told me to go to the pick-up point to find someone else to assist me. However, the young black man at the pick-up point provided excellent service. I guess the staff attitudes are inconsistent. Compared to my experience in Nice, this was fairly standard, probably because I chose a lower category car. Anyway, I requested a hybrid Toyota Auris, which was quite nice and highly recommended for city use.

I was half an hour late, and they said the price would be different. I originally booked it for 230 euros for three days, but because of the delay, they wanted 980 euros. Are you out of your mind? So I booked Europcar at Charles de Gaulle Airport through Zuzuche and took a taxi there. The taxi fare from Orly Airport to Charles de Gaulle Airport is 70 euros. Oh well, after picking up the car, including full insurance and an additional driver, it came to 460 euros. Still reasonable.