1. If you don't buy insurance from them, you'll need to pay a deposit (around 20,000 RMB). 2. Be sure to inspect the car; any pre-existing minor scratches will be counted as your responsibility otherwise. 3. There's a daily limit of 95 miles; unlimited mileage costs around 8-10 pounds per day. 4. When calculating the cost, they overcharged us by 50 pounds, and reclaiming it requires contacting their company. We haven't received it back yet. 5. The final amount you pay will definitely not be what you initially saw on the rental site.

The drop off the car is not on all cities, just 2 , I went to Birmingham to drop off beside the same branch was in Manchester.also,

Counter staff initially told me I had no insurance and convinced me it was because it was booked as for US based folk and they had it on cards and did not need it. Luckily I realised that my booking said I had and pointed it out - I had passed over that info

ok

Car category I booked was not even available at the location. Told by counter staff go and complain to ACE. Given a completely unsatisfactory vehicle instead.

Dislike: Even though I booked for automatic car but they gave me manual as they didn’t have automatic at the time of pick up!!